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Honey, I'm going to be late again. How often is that statement made to a  frustrated spouse on the other end of the phone? Life does not run at  an even pace. A time will always exist when something happened at the  end ohe day to create a crisis that has to be fixed before you can leave.  Really, how often does that happen? Once a week? Twice a month? Five  times a year?
No one cares if it's an unavoidable departure  from the normal.
We will accept that and do what needs doing  and move on. However, when the need to work overtime, especially for a  salaried individual, begins to happen multiple times per week, the  owner, manager, or company that does not address it does not care for  their employee. For those non-exempt employees, it means overtime.  Everybody likes a little extra on the check. Very few like to have to  work it every week.
Overtime is a device that rewards the  employee for extra work.
It also punishes the employer for  not being more considerate of the family and life of that same employee.  Employers are forced to pay 50% more per hour for the same person to do  the same job. Cyclical companies have difficulty in hiring the correct  number of people. So, they opt to overwork their employees a few months  per year in exchange for not having huge training expenses for employees  that will only work a few weeks and be laid off. It's a trade both  employer and employee are usually willing to live with.
For  the person who does not get overtime or even extra pay, long hours take a  toll on job satisfaction.
The resulting burn-out is neither  good for the worker nor the company. When a worker has to consistently  work more than 45 hours per week, burn-out is almost inevitable. The  smart and caring company will make sure that adequate vacation is  provided and taken. They will also hire additional help to shorten hours  and raise productivity. What looks like a boost in cost should be  offset by increases in the effectiveness of good employees.
How  much is too much?
 
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